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Contact us

  • Our address:

3139 Merriman Rd., Medford, Oregon 97501

  • Our hours:

Monday – Friday 8:00 a.m. to 4:30 p.m., we are sometimes closed for the lunch hour from 12 to 1 p.m. Please call the office first, during the lunch hour, to make sure we are open.

  • District comments or questions:

Email Laurie at rrvid@rrvid.org

  • Lien Search Request:

Email Pam at liensearch@rrvid.org

  • Questions about your account:

Email Pam pam@rrvid.org or our general mailbox at rrvid@rrvid.org

Water orders or to get a message to your Ditch rider:

Please call our District office 541-773-6127. Do not email the District regarding water orders or questions about water delivery.

For an emergency water issue after hours or on weekends and holidays, please call our office at 541-773-6127 and leave a detailed message with your name, property address, phone number and nature of the emergency or call Answer Page, 541-770-0250.  Our emails are not monitored over the weekend or after hours so please do not leave emergency type messages for us via email during those times.

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